Skip to content

Latest US poll: 63% say gas prices are affecting their household budget a great deal or a moderate amount

See the poll

Pricing research

Find the price your buyers will accept

Van Westendorp shows the range of prices buyers see as fair for your product, and where it starts to look too cheap or too expensive. Gabor-Granger asks whether they would buy at set prices, so you can see how demand falls as the price goes up.

  • ModelVan Westendorp and Gabor-Granger
  • You bringThe product and who buys it
  • You getThe acceptable range and a demand curve
ModelPrice sensitivity meter

too cheap=too expensive

The optimal price point: as many people say too cheap as say too expensive.

The problem

Most prices are set by looking at rivals and adding hope

Competitor prices and cost-plus sums tell you where the market sits. They do not tell you how your buyers will react to your product. Price it too low and you leave money behind, and the product can look cheap. Price it too high and people walk away before they try it. A pricing study puts the question to the people who buy the category, with your product in front of them.

Four questions, asked after people see the product
Cold brew coffee, 12 oz canShown with a short description, before any price question
  1. Too cheap

    At what price would it be so cheap that you would doubt its quality?

  2. Bargain

    At what price would it feel like a great buy for the money?

  3. Getting expensive

    At what price would it start to feel expensive, so you would think twice?

  4. Too expensive

    At what price would it be so expensive that you would not consider it?

The four prices must rise in that order. Answers out of order are left out and counted.

Play with the model

Drag a price across the four lines

Each line is the share of buyers who give that answer at that price. Move the marker to read them, switch the group to see who accepts more, then open the demand curve.

Range: Van Westendorp

0%25%50%75%100%$2.50$2.75$3.00$3.25$3.50$3.75$4.00$4.25$4.50$4.75Price of a 12 oz canShare of buyersAcceptable range$3.14$3.84BargainToo cheapGetting expensiveToo expensiveOptimal $3.42Indifference $3.55$3.45

Or drag across the chart. Switch the group to see who accepts a higher price.

Demand: Gabor-Granger

0%25%50%75%100%Would buy at this priceRevenue per 100 shoppers69%65%54%32%12%Revenue peaks

Pick a tested price. Revenue is price times the share who would buy.

Drawn on the worked example further down: Example: pricing a new cold brew can

  1. 01

    The optimal price point balances objections. It is not a revenue forecast.

  2. 02

    People tend to overstate what they would pay, so compare prices with each other, not as a sales forecast.

  3. 03

    Want price weighed against features or rival brands? A different method fits better, and we will tell you so.

In CatalyseAI today

The four Van Westendorp questions and buying intent at a price are ready-made templates in the Pricing group of CatalyseAI, and every report compares up to five audience groups with significance markers.

309ready-made question templates, the four price questions among them
5audience groups compared side by side
20question types

How the model works

How a pricing study runs

Step 01 / 05

Tell us what you are pricing

The product, the size or plan, and who buys it. Bring candidate prices if you have them. If you do not, we start by finding the range.

The brief

Product12 oz cold brew can

Sold inUS grocery stores

BuyersBought ready-to-drink coffee in the past three months

Candidate pricesFive shelf prices, or none yet

Step 02 / 05

Pick the method

Van Westendorp when you need a range. Gabor-Granger when you have a few candidate prices and want demand at each one. Both in one survey when you need both, with the open price questions first, so no price we show sways the answers.

Van WestendorpYou need a range
Gabor-GrangerYou have candidate prices
BothThe open price questions come first
Step 03 / 05

Show the product, then ask

We screen for people who buy the category. Each person sees a clear description or image of the product, with the unit being priced spelled out, before any price question.

Question 1 of 4

At what price would it be so cheap that you would doubt its quality?

Cold brew coffee, 12 oz can

$

Step 04 / 05

Field it with category buyers

Fieldwork runs with category buyers from our own PocketsFull panel.

Category buyers from our own PocketsFull panelScreened first: only people who buy the category answer

Step 05 / 05

Read the range and the curve

You get the acceptable range, the price points inside it, demand at each tested price and the price where revenue peaks, with cuts by the groups you care about.

The range, the points inside it, demand at each price and the revenue peak

The deliverables

What you get

Every CatalyseAI report downloads in these formats.

  • PowerPoint deck
  • Excel workbook
  • CSV
  • Chart images (PNG)
  1. D1

    Price sensitivity chart

    The four Van Westendorp lines on one chart, with each crossing point marked and named.

  2. D2

    Acceptable price range

    The span from the point where the product starts to look too cheap to the point where it gets too expensive for most buyers.

  3. D3

    Demand and revenue curves

    The share who would buy at each tested price, and price times demand, so you can see which tested price brings in the most revenue.

  4. D4

    Group comparisons

    Compare up to five audience groups side by side, such as current customers and non-customers, with significance markers on the differences.

  5. D5

    Files you can use

    The full report as a PowerPoint deck, plus an Excel workbook and raw CSV data.

The terms, in plain words

What we measure

Too cheap
The price at which people start to doubt the quality.
Bargain
The price at which it feels like a great buy for the money.
Getting expensive
Not out of the question, but they would think twice.
Too expensive
So high they would not consider buying it.
Optimal price point
Where as many people say too cheap as say too expensive. It balances objections. It is not a revenue forecast.
Indifference price point
Where as many people call it a bargain as call it getting expensive.
Would buy at this price
The share who say they would definitely or probably buy at each tested price.
Revenue-maximizing price
The tested price with the highest price times demand.

Worked example

Example: pricing a new cold brew can

A beverage brand plans a 12 oz cold brew can for US grocery stores. The study screens for adults who bought ready-to-drink coffee in the past three months. Each person sees the can and a short description, then answers the four Van Westendorp questions. Next they see five candidate shelf prices, one at a time, and say how likely they would be to buy at each. The report shows the range buyers accept, where demand starts to drop fastest, and whether people who already buy cold brew accept a higher price than people who mostly buy iced coffee.

FAQ

Questions, answered

Van Westendorp or Gabor-Granger: which should I use?

Van Westendorp when there is no clear reference price and you need a range, which is common early on. Gabor-Granger when you have candidate prices and want to know how many people would buy at each one. Many studies use both: the range first, then demand at prices inside it.

Will people really pay what they say?

Not always. People tend to overstate what they would pay, and a pricing exercise shows one product on its own, without rivals beside it. Use the results to compare prices with each other, not as a sales forecast. If price has to be weighed against features or competing brands, a different method fits better, and we will tell you so.

How many people do I need?

A common guide is 200 to 300 valid answers for each group you want to read on its own. A study that compares two groups needs more people than one that reads the total. We suggest a size for your case before fieldwork starts.

What happens to answers that make no sense?

The four Van Westendorp prices must rise in order: too cheap, bargain, getting expensive, too expensive. Answers out of order are left out, not re-sorted, and the report says how many were removed.

Can I add a price question to a concept test?

Yes. A concept test can carry an optional price question, so you see how each idea holds up once a price is shown. A full pricing study goes further, with a range and a demand curve.

Price it with the people who will pay

Tell us what you are pricing and who buys it. We will suggest the method, the audience and the sample size before anything goes into field.

Nearest office: Orlando, FL (corporate office)