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TURF analysis

Find the line-up that reaches the most people

TURF (total unduplicated reach and frequency) finds the small set of flavors, products or features that appeals to the largest number of different people. It helps you build a range that covers different tastes instead of repeating one.

  • ModelTURF: total unduplicated reach and frequency
  • You bringThe items you could carry, and the ones that must stay
  • You getThe line-up that reaches the most different people
ModelTotal unduplicated reach

reach=people who would buy at least one

TURF counts people, not votes, and shows which item brings in the most new people.

The problem

The five most popular items are not always the best five

Pick the top five by popularity and you can end up with five similar items, loved by the same people. TURF counts people, not votes. It asks how many different people find at least one item they would buy, and which item brings in the most new people when it joins the line-up.

Top five by popularity

The five flavors most people would definitely buy

  1. Chocolate
  2. Salted caramel
  3. Vanilla
  4. Cookie dough
  5. Mint chip

53%of buyers reached

Best five by reach

The five that reach the most different people

  1. Vanilla
  2. Chocolate
  3. Salted caramel
  4. Pistachio
  5. Mango sorbet

60%of buyers reached

Play with the model

Build a line-up and watch the reach

Vanilla and Chocolate, the two best-sellers, are locked in. Tick flavors to add them: each one shows how many new people it would bring in.

Tick flavors: the number on each is the reach it would add

Best reach at each size, and where your line-up sits

0%25%50%75%100%23456789101112Flavors in the line-upYour line-up

Reach counts people who would buy at least one flavor in the line-up. Change the rule and every number moves.

Drawn on the worked example further down: Example: six ice cream flavors from twenty

  1. 01

    Reach counts people, not volume or revenue. Read it next to what you know about sales.

  2. 02

    Line-ups a point or two apart are not really different, so you see the leading few, not one winner.

  3. 03

    The rule for what counts as reached changes the result, so it is fixed up front.

In CatalyseAI today

The questions TURF runs on are live in CatalyseAI today: multiple choice with an exclusive “None of these”, rating scales and matrix questions, with up to five audience groups compared.

20question types, the TURF inputs among them
309ready-made question templates
5audience groups compared side by side

How the model works

How TURF works

Step 01 / 04

Collect the right answers

TURF runs on answers to a question you would ask anyway: which items people would buy (select all that apply, with a 'None of these' option), a purchase-likelihood rating for each item, or MaxDiff scores.

Question 4 of 9

Which of these flavors would you buy?

Vanilla

Strawberry

Salted caramel

Mango sorbet

None of these

Step 02 / 04

Agree what counts as reached

For example, 'definitely would buy', or the top two answers on the scale. The rule changes the result, so it is fixed up front and printed on every chart.

What counts as reached

  1. Definitely would buy
  2. Probably would buy
  3. Might or might not
  4. Probably would not
  5. Definitely would not

Top box only, or the top two answers: fixed before the analysis and printed on every chart

Step 03 / 04

Test the combinations

For each line-up size, the combinations are compared and ranked by reach. Items you must keep can be locked in, and items you cannot make can be left out.

Line-ups of six, ranked by reach

  1. Strawberry, Salted caramel, Pistachio, Mango sorbet66.0%
  2. Salted caramel, Mint chip, Pistachio, Mango sorbet65.2%
  3. Mint chip, Cookie dough, Pistachio, Mango sorbet65.0%

Vanilla and Chocolate locked in; 3,060 line-ups compared

Step 04 / 04

Try your own line-up

Tick items in a simulator to see the reach, and how much each item you have not picked would add.

Your line-up reaches 50%

  • Vanilla
  • Chocolate
  • Strawberry
  • Salted caramel
  • Mint chip+5
  • Cookie dough+4
  • Coffee+5

The deliverables

What you get

Every CatalyseAI report downloads in these formats.

  • PowerPoint deck
  • Excel workbook
  • CSV
  • Chart images (PNG)
  1. D1

    Reach curve

    The best reach at each line-up size, so you can see where one more item stops paying.

  2. D2

    Leading line-ups

    Several top combinations for your chosen size, not one winner, because many land within a point or two of each other.

  3. D3

    Added reach per item

    How many new people each item brings in, in the order it joins.

  4. D4

    Line-up simulator

    Build and compare your own line-ups.

The terms, in plain words

What we measure

Reach
The share of people who would buy at least one item in the line-up.
Frequency
The average number of items in the line-up each person likes.
Added reach
The extra share of people an item brings in that the rest of the line-up missed.
Reach on its own
What each item reaches by itself.

Worked example

Example: six ice cream flavors from twenty

A frozen dessert brand can stock six pint flavors in a new store chain and has twenty candidates. US adults who bought ice cream in the past month say how likely they would be to buy each flavor. TURF finds the six-flavor line-up that reaches the most buyers with the two best-sellers locked in, and shows which new flavor brings in the most people the best-sellers do not already reach.

FAQ

Questions, answered

Do I need MaxDiff to run TURF?

No. A 'select all you would buy' question or a purchase-likelihood rating for each item works. MaxDiff helps when the list is long and you also want a ranking.

Does the line-up with the highest reach sell the most?

Not always. TURF counts people, not volume or revenue. A line-up with slightly lower reach can sell more if its buyers buy more often. Read reach next to what you know about sales.

Why show several line-ups instead of one answer?

At normal sample sizes, line-ups a point or two apart are not really different. Seeing the leading options lets you choose between them on cost, supply or fit with the brand.

Plan your next range around reach

Tell us how many items you can carry and which ones must stay. We will suggest the question to ask and how to define reach.

Nearest office: Orlando, FL (corporate office)